jf99 Privacy Policy

1. Introduction & Scope of Policy

jf99 is a trusted online entertainment and betting platform operated for users in Bangladesh. We believe that your personal privacy is a fundamental right and that protecting this right is our responsibility.

This privacy policy explains what information we collect when you visit and use the jf99.bar website, how we use and protect that information, and what rights you have as a user. This policy applies to all jf99 products, services, and digital assets.

By creating an account on our platform, browsing the website, or using any of our services, you agree to the terms of this privacy policy. If you disagree with any part of this policy, please stop using our services and contact us.

2. Information We Collect

jf99 only collects information that is necessary to provide our services, ensure security, and improve the user experience. We may collect the following types of information:

2.1 Identity Information

• Full name and date of birth (for age verification)
• Email address and mobile number
• Residential address and nationality
• National ID card or passport number (when identity verification is required)

2.2 Financial Information

• Payment method details — bKash, Nagad, Rocket, or bank account information
• Transaction history and amounts
• Deposit and withdrawal records

2.3 Technical Information

• IP address and device type
• Browser type and version
• Login times, session data, and location data
• Information collected through cookies and similar tracking technologies

2.4 Gaming Activity Information

• Betting history, win and loss records
• Preferred games and betting types
• Duration of activity on the platform
• Bonus and promotion usage history

3. How We Collect Information

jf99 collects information in the following ways:

• Directly provided information: Information you give us during account registration, completing identity verification forms, contacting support, and during the payment process.
• Automatic collection: When you browse our website, technical information is automatically collected through cookies, log files, and similar technologies.
• From third parties: Necessary information may be collected from payment processors (bKash, Nagad, Rocket, etc.) and identity verification service providers.
• Public sources: Publicly available information may be reviewed to prevent fraud and ensure compliance.

4. Purpose of Using Information

jf99 uses collected information only for the following legitimate purposes:

• Account creation, management, and identity verification
• Processing financial transactions — confirming deposits and withdrawals
• Providing customer support and resolving issues
• Preventing fraud, money laundering, and other illegal activities
• Monitoring user activity under responsible gaming policies
• Providing a personalized gaming experience based on your preferences
• Keeping you informed about new promotions, offers, and platform updates (with your consent)
• Improving the site's technical performance and fixing bugs
• Meeting legal obligations and ensuring regulatory compliance

We never sell your information to third parties for advertising purposes. jf99 processes your information only for purposes consistent with those listed above.

5. Sharing Information with Third Parties

jf99 treats your personal information as confidential and does not disclose it to any unauthorized third party. However, information may be shared in the following limited circumstances:

5.1 Service Support Partners

Only the information necessary to complete transactions is shared with bKash, Nagad, Rocket, and banking partners for payment processing. These organizations are contractually bound to keep your information confidential.

5.2 Identity Verification & Compliance Services

Limited information may be shared with trusted third-party identity verification services as part of the Know Your Customer (KYC) and fraud prevention process.

5.3 Legal Requirements

We may be legally required to disclose information under court orders, lawful requests from law enforcement agencies, or applicable law. In such circumstances, jf99 will make every effort to notify you where possible.

5.4 Business Restructuring

In the event of a business merger, acquisition, or other corporate change, user information may be transferred, but the new party will be bound to follow this same privacy policy.

6. Cookies & Tracking Technologies

The jf99.bar website uses cookies to improve your experience and monitor site performance. Cookies are small text files stored on your device.

Types of cookies we use:

• Essential cookies: Necessary for the core operation of the website. This includes maintaining login sessions and ensuring security.
• Functional cookies: Used to remember your preferences and settings, such as language preference.
• Analytics cookies: Collect anonymous statistics to understand how the site is used, helping us improve our services.
• Security cookies: Used to detect and prevent fraud and unauthorized access.

You can control or reject cookies by changing your browser settings. However, disabling certain cookies may limit some functionality of the site.

7. Data Storage & Security

jf99 treats the security of your information as the highest priority. Our security measures include:

• SSL (Secure Socket Layer) Encryption: All data transfers between your browser and our servers are encrypted.
• Encrypted storage: Sensitive information is stored using industry-standard encryption.
• Access controls: Only authorized staff have access to necessary information, and all access is logged.
• Regular security audits: Our systems undergo regular security testing.
• Two-factor authentication: An additional verification option to enhance account security.

7.1 Data Retention Period

We retain your information for as long as necessary to provide our services or as required by law. Financial records and transaction history may be retained for a specified period after account closure in accordance with legal requirements.

In the event of a security breach, jf99 will notify affected users as quickly as possible and take the necessary protective measures.

8. Your Rights

As a user of jf99, you have the following rights over your own personal information:

• Right of access: You can find out at any time what information we hold about you.
• Right to correction: If your information is incorrect or incomplete, you can request that it be corrected.
• Right to deletion: In certain circumstances, you can request that your personal information be deleted, though some information may need to be retained due to legal obligations.
• Right to object to processing: You can object to your information being processed for specific purposes.
• Right to data portability: You can request to receive your information in a structured format.
• Right to withdraw consent: You can withdraw consent given for marketing communications at any time.

To exercise these rights or to make any request regarding your information, email us at [email protected]. We will process your request within a reasonable time.

9. Policy on Minors

jf99 is strictly for persons aged 21 and above. We do not intentionally collect information from anyone under the age of 21.

Age is verified during the registration process and we reserve the right to confirm age through identity documents. If we become aware that a minor has created an account using false information, that account will be closed immediately and all associated information will be deleted.

If a parent or guardian believes their minor child has created an account on our platform, please notify us immediately at [email protected].

10. Policy Changes

jf99 reserves the right to update this privacy policy from time to time. Before changes take effect, we will publish a notice on the website and, where appropriate, notify registered users by email.

Continued use of the platform after a policy change will be considered as your acceptance of the new policy. We therefore recommend that you review this page periodically.

For significant changes, your explicit consent may be requested again.

11. Contact

For any questions, concerns, or requests regarding this privacy policy, please contact jf99's privacy team:

We take all privacy-related requests seriously and aim to respond within a reasonable time. If you feel that we have not handled your information properly, please contact us directly first — we are committed to resolving any issues.